Laboratories Operation and Maintenance

The Laboratories Operation and Maintenance Department (Lab Ops) functions as a real-time business continuity unit that anticipates needs and problems in advance, puts resources in place within the limits of the resources provided by the university, and responds in real-time to ensure that laboratory activities are enabled.

Lab Ops acts as advocates on behalf of the faculty, researchers and students in matters that are operational in nature but are intertwined with the academic mission. Lab Ops provides support for research and teaching to all of NYUAD labs and divisions.

Lab Ops Services

Provides services within various units of activity.

Research Technical Services (RTS) supports NYU Abu Dhabi laboratories in the following areas:
- Cleaning of research, core, and teaching labs.
- Handles hazardous waste by collecting and autoclaving biowaste and the collection of hazardous waste.
- Manage house gas supplies.
- Provide lab design and fit-out services.
- Ensure that the Facilities Management (FM) contractor maintains lab infrastructure at levels that meet our functional specifications.
- Provide lab modification services in support of changes in research and teaching requirements within the team's limits of agreement and scope.
- Provide maintenance and technical support for common lab equipment such as refrigerators, freezers, fume hoods, biosafety cabinets, incubators, etc. and provide replacement equipment.
- Provide workforce support as needed.
- Provide skilled labor for equipment maintenance that is not done by the manufacturer's service engineers.
- Provide skilled labor and technician support for activities in Core Labs, the Machine
- Shop, the Scene Shop in the Performing Arts Center, and labs that need technical assistance for short periods.
Research Fabrication Services (RFS) support the research of NYU Abu Dhabi by designing and manufacturing custom parts based on the needs of the researchers. In-house design and manufacturing allow for tailor-made solutions in a shorter timeframe and at a reduced cost.

Research Fabrication Services include but are not limited to:
- Custom parts in various materials using the appropriate techniques, including plastics, metals & wood.
- Precise assemblies with controlled dimensional tolerances.
- Custom experiment enclosures and benches.
- Custom PCBs
- Troubleshooting expensive and hard to replace electronic equipment and repair whenever possible.
- Assist researchers when specialty electronics are required, but the skills are not within the research team's abilities.
Research Materials Management

The mission of NYUAD Central Stores is to provide efficient, reliable warehousing, storage, stocking, and delivery services supporting New York University Abu Dhabi. Our goal is to provide higher-caliber quality service and customer satisfaction while maintaining the highest level of professionalism, ethics, and integrity and assist the university by ensuring the safe and timely distribution of all laboratories' consumables and materials that aid in the growth of the New York University Abu Dhabi research and teaching environment.

Consumables Store
The Consumables Store supplies a vast selection of consumables utilized frequently in the research and teaching laboratories.

Chemical Store
The Chemical Store carries a wide variety of the commonly used chemicals throughout the research and teaching laboratories.

Biological Store
The Biological Store maintains Various freezer programs for products that include a wide line of reagents, restriction enzymes, nucleotides, growth factor products and other research supplies.

House Gas Supplies
Central Stores has established a centralized procedure for campus-wide ordering, delivery, and pickup of compressed gas cylinders, cryogenic gas Dewar’s, and related materials. The program aims to advance the safety and proper handling of cylinders and provide a dedicated and consistent order/delivery process for compressed gasses.

Other Services

Shipping research samples

Dry ice pickup and delivery

Domestic and hazards waste removal and storage

First Aid on a limited scale

Laboratory equipment decommissioning

Warehousing and storage

Janitorial services for research, core and teaching Labs

PPE and cleaning Supplies
Research Materials Acquisitions

The Research Materials Acquisitions team (RMA) is the first point of contact for all research materials acquisitions and offers a one-stop shop for acquisitions of goods and services. RMA directly assists with acquisitions for end users from the following groups: Core Technology Platforms, Engineering, Science, Research Institute, teaching laboratories, Laboratory Operations and Maintenance, and other groups as necessary to support the research and teaching missions of NYUAD. Working in collaboration with the procurement department, the team offers end-to-end procurement services, saving faculty, researchers, and administrators valuable time while increasing the efficiency of the procurement process. The RMA team will provide guidance and regular updates on outstanding acquisitions until the procurement process is completed. This simplifies the follow-up procedures for purchases and ensures end users always have access to accurate and up-to-date information about their acquisitions. Close monitoring by the RMA team will improve the lead time of each step throughout the acquisition process and help reduce the impact of disruptions to the supply chain.
The Research Logistics group handles equipment movement for research purposes, customs clearance at both source and destination and is responsible for obtaining import, export, and material use permits and operating licenses for research activities within the UAE. The Research Logistics team assists campus logistics on an as-needed basis when issues arise with non-research related imports and exports to/from the UAE. The Research Logistics group facilitates NYUAD collaborative research being conducted between different countries by facilitating all the necessary documentation for the transportation of research materials in and out of the UAE.
Research Visualization is a specialized art that enables the communications of scientific concepts to help promote the research, break down complex ideas into easy-to-understand representations, and connect the researcher to the public using aesthetically beautiful and engaging visuals.

The Research Visualization team assists researchers by creating 2D and 3D graphics, animations, and videos for scientific journal covers, journal article graphics as well as visuals for use in presentations, conferences, and social media.

View Visualizations

Examples of visualizations created for various research projects.

Request the Service

Please note, Research Visualization services are only available to NYUAD Faculty and Researchers.