Immigration Services Coordinator - Office of Human Resources
- Job Number
- 2025-14673
Position Summary
UAE Nationals are encouraged to apply
New York University Abu Dhabi (NYUAD) seeks to appoint an Immigration Services Coordinator reporting to the Assistant Director of Immigration Services.
The incumbent will join the established immigration services and operations team based on Campus. The incumbent will be primarily responsible in providing customer service and administrative support in relation to immigration, labour, security clearance and other government related requests of employees, families and student at the University.
Key Responsibilities:
- Types visa, work permits, Emirates ID and other immigration applications in Arabic/English into the online government immigration systems/portals
- Prepares letters or other requested correspondence documents in Arabic
- Arranges for translation of documents into Arabic from the legal translation office
- May translate simple documents into Arabic or English on an as needed basis
- Monitors and reassigns cases from the Abu Dhabi Immigration mail inbox
- Coordinates with PROs and updates the immigration tracker on a daily basis
- Sends immigration updates or generate reports from the tracking system
- Receives and returns passports and other immigration related documents back to employees
- Maintains an electronic log and database of processed visas, passports, Emirates IDs, insurance cards and updates the systems and trackers
- Keys immigration data into the system
- Prepares expense claims
- Maintains the list and tracks leavers against staff registered for trade licenses purposes
- Provides advice on basic queries or escalates more complex issues to the management
- Assists with updating immigration documents, processes and procedures
Required Education:
- High School Diploma
Preferred Education:
- Bachelor's Degree
Required Experience:
- More than 1-year experience in Immigration, Labour department and other government activities
- Good command of English and have good conversational and written skills in Arabic language
- Adept skills in typing English and Arabic letters
- Have a strong attention to details and committed in fulfilling any requests of clients within the agreed time
Other Information
About NYUAD
NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.