Director of Graduate Academic Services - Graduate & Postdoctoral Programs Office

Job Number
2022-10404

Position Summary

UAE Nationals are encouraged to apply

New York University Abu Dhabi (NYUAD) seeks to appoint a Director of Graduate Academic Services reporting to the Assistant Vice Provost, Graduate & Post Doctoral Programs.

The Director, Graduate Academic Services is responsible for designing and implementing the academic policies, procedures, student services, and infrastructures that support the graduate education enterprise at NYUAD. This includes reviewing proposals for new programs at the master’s and doctoral levels; individual student case management; recordkeeping and analysis; drafting and reviewing guidelines; and similar tasks. Extensive collaboration with program faculty, the registrar’s office, accreditation and assessment staff, Institutional Research, etc. is anticipated. The post-holder will be available to students and faculty to consult on program academic requirements and milestones, and their impact on individual circumstances. The Director reports to the Assistant Vice Provost, Graduate & Postdoctoral Programs, and is a member of the Graduate & Postdoctoral Programs Office team.

This role will serve both graduate programs that are wholly managed by NYUAD, and those that are delivered in collaboration with NYU New York (and/or other university campuses).

Key Responsibilities:

  • Analyze proposals for new graduate programs, and provide support to faculty in their design and implementation
  • Create and implement academic policies and procedures that support the efficient running of graduate programs
  • Participate in relevant committees and assist in shepherding proposals/policies through university approvals processes
  • Stay abreast of accreditation and licensure requirements for the UAE, NY, and appropriate discipline-specific bodies
  • Counsel students and faculty on program academic requirements and milestones
  • Consult on student cases, interfacing with deans, program heads, faculty, and staff as necessary
  • Review probationary terms; petitions for academic exceptions/leaves of absence/returns from leave, etc. and draft formal communications
  • Ensure annual reviews of students are efficient and effectively communicated
  • Process thesis/dissertation submissions
  • Trains and assists divisional staff members tasked with graduate program administration
  • Oversee the collection, analysis, and reporting of academic data
  • Work with student-information systems to facilitate the tracking of student progress and research outcomes, and degree audit
  • Evaluate the systems infrastructure that supports graduate education at NYUAD; liaise with systems analysts and engineers to implement effective student information systems within the broader framework of NYUAD technological infrastructure
  • Implement policies that ensure a cybersecure technological environment
  • Contribute to the planning of workshops and co-curricular learning opportunities that facilitate student academic success
  • Other duties as assigned

Required Education:

  • Masters Degree

Preferred Education:

  • Doctoral degree or terminal degree in the field

Required Experience:

  • A minimum of 5 years working in similar faculty- and student-facing roles in an academic setting with demonstrated initiative and success
  • Ability to lead meetings and effectively represent the program office
  • Experience with the use and deployment of student-information systems
  • Superior written and oral communication skills in English
  • Capacity to work across multiple projects concurrently with a high level of service orientation and with high-level executive stakeholders
  • Professional and resourceful, using initiative and discretion in all activities – including ability to work within a team environment and deal with people from different backgrounds and nationalities

Preferred Experience:

  • A thorough understanding of programs within an academic organization
  • Experience with graduate education and student services
  • Enrollment expertise and student information system capabilities; writing and maintaining website content; drafting accurate and comprehensive policy documentation
  • Large scale one time and serial programming skills
  • Arabic language proficiency (written and spoken)

Other Information
About NYUAD

NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.