Business Support Manager - StartAD (Fixed term for 1 year)

Job Number

Position Summary

UAE Nationals are encouraged to apply

New York University Abu Dhabi (NYUAD) seeks to appoint a Business Support Manager reporting to the Associate Director, startAD.

The Business Support Manager will oversee startADs operations to help keep the department running smoothly. Duties will include analyzing business performance, managing budgets, and ensuring that staff performance aligns with startADs goals and NYUADs Policies.

The Business Support Manager will assist in implementation of policies and support the Associate Director with the production of documents, reports and presentations. They will lead and assist with booking of events, travel and where appropriate record minutes and capture key actions for the team. Duties will be wide ranging and therefore will need a highly organized individual to support the team.

Key Responsibilities:

Finance & Business

  • To ensure that startAD makes best use of their financial resources by developing, reviewing and implementing financial policies and practices, including all aspects of financial planning and management, income generation, audit and control
  • Operate, maintain and develop the financial procedures and systems of startAD
  • In partnership with the Assistant and Associate Director, manage startADs budget and ensure it is balanced, realistic, and represents an effective use of funds
  • Plan, monitor and reconcile budgets to ensure achievement of best value
  • Identify and inform the Associate and Managing Director of the causes of significant variance and take prompt corrective action
  • Propose revisions to the budget if necessary, in response to significant or unforeseen developments
  • Forecast and plan future years’ budgets, based on the departments estimated funding and trends in expenditure, to enable the Associate and Managing Director to make strategic, long-term decisions
  • To ensure that department accounts are accurately kept and prepare monthly reports
  • Monitor the effectiveness and implementation of agreements with providers

Staffing & Human Resource Management

  • Advise on HR matters including, training, appraisal and conditions of service, to ensure that staff are dealt with consistently and fairly, in line with NYUADs policy
  • Manage recruitment process for all staff and maintain confidential and up to date staff records
  • Management of team vacation requests, reviewing requests as per business needs.
  • Ensure efficient operation of all HR procedures relating to staff
  • In partnership with the Associate Director, ensure that recruitment, appraisal, disciplinary and grievance policies are compliant, seeking advice from the external HR provider
  • Participate in training and other learning activities and performance development as required
  • Recognize own strengths and areas of expertise and use these to advise and support others

Administration Management

  • Manage the whole department administrative function and lead all staff to achieve optimum efficiency
  • Establish and use effective methods to review and improve operation systems
  • Design, manage and maintain administrative systems that deliver outcomes based on the department's aims and goals and link processes that interact across the department to form complete systems. Act a source of expertise and support to all staff on issues of systems development
  • Direct administrative staff to ensure efficient and effective running of the general office
  • Attend senior leadership meetings to present when required
  • Oversee and support the Administration Assistant in booking travel for startAD team members through delegation on Concur travel booking system Manage and organize travel for guest speakers from outside of NYUAD who are attending events as guest speakers organized by startAD
  • Work closely with and coordinate with other departments on campus to spread awareness of startAD offerings and programs
  • Attend events when appropriate and assigned

Required Education:

  • Degree in Finance/Business Management or Equivalent

Required Experience:

  • 5 year minimum experience in business support role and/or in office management role
  • Ability to evaluate, appraise, cost, and consider business risks
  • Strong skills in working with people and human resource management
  • Ability to support opportunities on business development
  • Ability to deliver presentations
  • Ability to handle sensitive business information
  • Exceptional verbal and written skills
  • Strong problem solving skills
  • Strong organizational skills with the ability to manage and prioritize multiple tasks while sticking to deadlines
  • Candidate should be creative and expert in finding data, identifying the sources of information, and acquiring the information when assigned research tasks
  • Proficiency in Microsoft Office and cloud based word processing applications

Other Information

NYU Abu Dhabi is a degree-granting research university with a fully integrated liberal arts and science undergraduate program in the Arts, Sciences, Social Sciences, Humanities, and Engineering. NYU Abu Dhabi, NYU New York, and NYU Shanghai, form the backbone of NYU’s global network university, an interconnected network of portal campuses and academic centers across six continents that enable seamless international mobility of students and faculty in their pursuit of academic and scholarly activity. This global university represents a transformative shift in higher education, one in which the intellectual and creative endeavors of academia are shaped and examined through an international and multicultural perspective. As a major intellectual hub at the crossroads of the Arab world, NYUAD serves as a center for scholarly thought, advanced research, knowledge creation, and sharing, through its academic, research, and creative activities.